Sixteen-year-old Jenna gets a job driving the elderly owner of a chain of successful shoe stores from Chicago to Texas to confront the son who is trying to force her to retire, and along the way Jenna hones her talents as a saleswoman and finds the strength to face her alcoholic father. Jenna Boller is the confident, smart, & moral heroine of this novel that deals with the effects of alcoholism on a family & a girl's growing friendship with a wealthy, elderly woman. Annotation. Meet Jenna Boller, star employee at Gladstone's Shoe Store in Chicago. Standing a gawky 5'11'' at 16 years old, Jenna is the kind of girl most likely to stand out in the crowd?for all the wrong reasons. But that doesn?t stop Madeline Gladstone, the president of Gladstone's Shoes 176 outlets in 37 states, from hiring Jenna to drive her cross country in a last ditch effort to stop Elden Gladstone from taking over his mother's company and turning a quality business into a shop-and-schlock empire. Now Jenna Boller shoe salesperson is about to become a shoe-store spy as she joins her crusty old employer for an eye-opening adventure that will teach them both the rules of the road-and the rules of life.