An edition of Blueprints for service quality
(1994)
Blueprints for service quality
the Federal Express approach.
2nd ed.
by American Management Association. AMA Mem..., American Management Association., and Ama Mem American Management Assoc
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| Edition | Availability |
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1
Blueprints for service quality: the Federal Express approach.
1994, AMA Membership Publications Division, American Management Association
in English
- 2nd ed.
0814423566 9780814423561
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2
Blueprints for Service Quality: The Federal Express Approach (Ama Management Briefing)
June 1994, Amacom Books
Paperback
in English
- 2nd edition
0814423566 9780814423561
|
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| July 31, 2019 | Edited by MARC Bot | associate edition with work OL19036730W |
| February 19, 2019 | Created by MARC Bot | import existing book |