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Previews available in: English
Showing 3 featured editions. View all 3 editions?
Edition | Availability |
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1
From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
2007, Wiley & Sons, Incorporated, John
in English
0470254203 9780470254202
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2
From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
August 16, 1999, Wiley
in English
0471356522 9780471356523
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WorldCat
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3
From worst to first: behind the scenes of Continental's remarkable comeback
1998, Wiley
Hardcover
in English
0471248355 9780471248354
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WorldCat
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Book Details
Table of Contents
How We Climbed from Worst to First
Is This Any Way to Run an Airline?
The Last Suppers, or Whose Problem Is It?
Fly to Win, or You Can Make a Pizza So Cheap Nobody Wants to Eat It
Fund the Future, or If There Ain't No Funds, There Ain't Gonna Be No Future
Make Reliability a Reality, or It's Time to Act Like a Real Airline
Working Together, or Which Part of This Watch Don't You Think We Need?
Success Has No Autopilot
A Flight Plan for Success
How the Sickest Patients Need the Best Doctors, and concerning Tapeworms
Nobody Loses When the Whole Team Wins
Keeping the Lines of Communication Open
Predictability, or the Value of a Zippo
What Gets Measured Gets Managed
Crop Duster's Son
Why You Just Read This Book
Edition Notes
Includes index.
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The Physical Object
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First Sentence
"Continental Airlines, in early 1994, was going nowhere, and it was going nowhere fast."
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