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Subjects
Customer loyalty, Consumer behavior, Customer relationsShowing 1 featured edition. View all 1 editions?
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The hidden wealth of customers: realizing the untapped value of your most important asset
2012, Harvard Business Review Press
in English
1422172317 9781422172315
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Book Details
Table of Contents
The coming customer revolution
Return on relationship
The most powerful sales force
The new marketing machine
Harnessing the Internet
Building customer communities in a networked world
Customer-enhanced strategy:
The most innovative designers.
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Feedback?January 11, 2012 | Created by LC Bot | import new book |