An edition of Metrics 2.0 (2010)

Metrics 2.0

creating scorecards for high-performance teams and organizations

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Metrics 2.0
Ruth A. Huwe
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November 9, 2010 | History
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An edition of Metrics 2.0 (2010)

Metrics 2.0

creating scorecards for high-performance teams and organizations

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Praeger
Language
English
Pages
349

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Subjects
Performance, Benchmarking (Management), Organizational effectiveness, Total quality management, Measurement

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Edition Availability
Cover of: Metrics 2.0
Metrics 2.0: creating scorecards for high-performance teams and organizations
2010, Praeger
in English
  • Not in Library
Libraries near you: WorldCat

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Book Details

Table of Contents

Introduction to metrics
Introduction to scorecards
Systems theory: the foundation for contemporary metric systems
The measurement of productivity, quality, and other scorecard variables
Metrics for individuals: performance appraisal
First-level team scorecards
Departmental scorecards
Organization scorecards
Scale construction
Customer surveys
Measurement issues
Statistics primer
Engagement: getting from metrics to action
Metrics as feedback
Metrics and motivation
Putting it all together
Special topics
Collection of indicators and metrics.

Edition Notes

Includes bibliographical references and index.

Published in
Santa Barbara, Calif
Other Titles
Metrics two-point-oh

Classifications

Dewey Decimal Class
658.4/013
Library of Congress
HD58.9 .H89 2010

The Physical Object

Pagination
x, 349 p. :
Number of pages
349

ID Numbers

Open Library
OL24410819M
ISBN 10
0313384568, 0313384576
ISBN 13
9780313384561, 9780313384578
LCCN
2010000810
OCLC/WorldCat
501180401

Source records

Library of Congress MARC record

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November 9, 2010 Created by ImportBot initial import