An edition of The Science of Delight: How to Build Organizations That Win Through Customer and Employee Engagement (2008)

The Science of Delight

How to Build Organizations That Win Through Customer and Employee Engagement

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Cover of: The Science of Delight by James L. Heskett, W. Earl Sasser, Joe Wheeler
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Last edited by ImportBot
November 2, 2021 | History
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An edition of The Science of Delight: How to Build Organizations That Win Through Customer and Employee Engagement (2008)

The Science of Delight

How to Build Organizations That Win Through Customer and Employee Engagement

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Harvard Business School Press
Language
English
Pages
272

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Previews available in: English

Subjects
Word-of-mouth advertising, Customer services, Employee ownership, Consumer satisfaction, Strategic planning, Success in business
Edition Availability
Cover of: The Science of Delight
The Science of Delight: How to Build Organizations That Win Through Customer and Employee Engagement
September 2008, Harvard Business School Press
Hardcover in English
Libraries near you: WorldCat

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Book Details

Classifications

Library of Congress
HF5827.95 .H47 2008, HF5827.95.H47 2008

The Physical Object

Format
Hardcover
Number of pages
272

ID Numbers

Open Library
OL11831056M
Internet Archive
ownershipquotien0000hesk
ISBN 10
1422110230
ISBN 13
9781422110232
LCCN
2008022313
OCLC/WorldCat
172980088
Library Thing
7005763
Amazon ID (ASIN)
Goodreads
2318816

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Download catalog record: RDF / JSON
November 2, 2021 Edited by ImportBot import existing book
May 27, 2021 Edited by ImportBot import existing book
December 20, 2020 Edited by MARC Bot import existing book
April 29, 2010 Created by WorkBot work found