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Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers.
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Previews available in: English
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Edition | Availability |
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1
Total Quality Management (3rd Edition)
October 18, 2002, Prentice Hall
Hardcover
in English
- 3 edition
0130993069 9780130993069
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2
Total Quality Management (3rd Edition)
October 18, 2002, Prentice Hall
in English
0130993069 9780130993069
|
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Libraries near you:
WorldCat
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Feedback?September 11, 2024 | Edited by MARC Bot | import existing book |
December 5, 2020 | Edited by MARC Bot | import existing book |
April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
March 16, 2010 | Created by WorkBot | work found |