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Esl level: beginner - intermediate - advanced. Getting through to the right person, making your needs understood, presenting a good impression, getting people to return your calls, ending a call gracefully and more.
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The Telephone In Business And Daily Life: English That Navigates All Phone Situations.
2003, Cooper Learning Systems
in English
1932521119 9781932521115
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Feedback?January 23, 2010 | Edited by WorkBot | add more information to works |
December 11, 2009 | Created by WorkBot | add works page |