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An edition of What is the true value of a lost customer? (2002)

What is the true value of a lost customer?

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What is the true value of a lost customer?
Hogan, John E. Ph. D, Hogan, J ...
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Last edited by WorkBot
January 20, 2010 | History
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An edition of What is the true value of a lost customer? (2002)

What is the true value of a lost customer?

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Publish Date
Publisher
Marketing Science Institute
Language
English
Pages
32

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Subjects

Customer loyalty Consumer satisfaction Consumer complaints
Edition Availability
Cover of: What is the true value of a lost customer?
What is the true value of a lost customer?
2002, Marketing Science Institute
in English

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Book Details

Edition Notes

"Working paper."

"Working paper series."

Includes bibliographical references (p. 29-32)

Published in
Cambridge, MA
Series
Report -- no. 02-108, Report (Marketing Science Institute) -- no. 02-108

Classifications

Library of Congress
HF5415.335 .H648 2002

The Physical Object

Pagination
32 p. :
Number of pages
32

Edition Identifiers

Open Library
OL15363694M
OCLC/WorldCat
50933065

Work Identifiers

Work ID
OL11545623W

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