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An edition of The visible ops handbook (2004)

The Visible Ops Handbook

Implementing ITIL in 4 Practical and Auditable Steps

by , , and

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Cover of: The Visible Ops Handbook by Kevin Behr, Gene Kim, George Spafford, Kevin Behr, Gene Kim, George Spafford
The Visible Ops Handbook by Kevin Behr, Gene Kim, George Spafford, Kevin Behr, Gene Kim, George Spafford
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Last edited by ImportBot
June 15, 2023 | History
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An edition of The visible ops handbook (2004)

The Visible Ops Handbook

Implementing ITIL in 4 Practical and Auditable Steps

by , , and

  • 1 Want to read
  • 1 Have read

This edition doesn't have a description yet. Can you add one?

Publish Date
Publisher
Information Technology Process Institute
Language
English
Pages
112

Subjects

Knowledge management Planning Management Information technology Security measures
Edition Availability
Cover of: The Visible Ops Handbook
The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
June 15, 2005, Information Technology Process Institute
Paperback in English
  • Nearby Libraries
Cover of: The Visible Ops Handbook
The Visible Ops Handbook: Starting ITIL in 4 Practical Steps
June 2004, Information Technology Process Institute
Paperback

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Book Details

First Sentence

"Our goal in this phase is to reduce the amount of unplanned work as a percentage of total work done down to 25% or less."

Classifications

Library of Congress
HD30.2 .B445 2005

The Physical Object

Format
Paperback
Number of pages
112
Dimensions
7.8 x 5.4 x 0.3 inches
Weight
5.6 ounces

Edition Identifiers

Open Library
OL8585719M
ISBN 10
0975568612
ISBN 13
9780975568613
LCCN
2008274760
LibraryThing
586908
Goodreads
779212

Work Identifiers

Work ID
OL18645138W

Source records

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{{cite book|author1=Kevin Behr |author2=Gene Kim |author3=George Spafford |date=June 15, 2005 |title=The Visible Ops Handbook |publisher=Information Technology Process Institute |isbn=978-0-9755686-1-3 |lccn=2008274760 |ol=8585719M}}