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An edition of The art of software support (1997)

The art of software support

design and operation of support centers and help desks

by

Cover of: The art of software support by Françoise Tourniaire, Françoise Tourniaire
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Last edited by ImportBot
November 18, 2022 | History
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An edition of The art of software support (1997)

The art of software support

design and operation of support centers and help desks

by

This edition doesn't have a description yet. Can you add one?

Publish Date
Publisher
Prentice Hall PTR
Language
English
Pages
336

Subjects

Customer services Computer software industry Software support
Edition Availability
Cover of: The art of software support
The art of software support: design and operation of support centers and help desks
1997, Prentice Hall PTR
in English

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Book Details

Edition Notes

Includes bibliographical references (p. 331) and index.

Published in
Upper Saddle River, N.J

Classifications

Dewey Decimal Class
005.3/068/8
Library of Congress
QA76.76.S66 T68 1997, QA76.76.S66T68 1997

The Physical Object

Pagination
xii, 336 p. :
Number of pages
336

Edition Identifiers

Open Library
OL994353M
ISBN 10
0135694507
LCCN
96032907
LibraryThing
1739582
Goodreads
2211908

Work Identifiers

Work ID
OL3292364W

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{{cite book|author=Françoise Tourniaire |date=1997 |title=The art of software support |publication-place=Upper Saddle River, N.J |publisher=Prentice Hall PTR |isbn=0-13-569450-7 |lccn=96032907 |ol=994353M}}