An edition of A Guide to Customer Service Skills for the Help Desk Professional
(2004)
A Guide to Customer Service Skills for the Help Desk Professional
2 edition
by Donna Knapp
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| Edition | Availability |
|---|---|
1
A Guide to Customer Service Skills for the Help Desk Professional
November 12, 2004, Course Technology
Paperback
in English
- 2 edition
0619216417 9780619216412
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- Created April 30, 2008
- 8 revisions
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| June 8, 2011 | Edited by OCLC Bot | Added OCLC numbers. |
| January 15, 2011 | Edited by AMillarBot | move edition notes from title to notes field (Second Edition) |
| August 12, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| April 24, 2010 | Edited by Open Library Bot | Fixed duplicate goodreads IDs. |
| April 30, 2008 | Created by an anonymous user | Imported from amazon.com record |