"In this book, Paul Goodman presents an innovative approach for analyzing and understanding organizations. He asks the question: How do actions among individuals and groups affect (or not affect) organizations as a whole? He challenges the view that improvement in individual or group performance necessarily "links" to enhanced organizational functioning.

Clearly written in a conversational style, the book is filled with rich examples chosen to illustrate different views of the linkage concepts within different domains and contexts. A significant contribution to management education, the book is recommended for researchers, graduate students, organizational consultants, practitioners, and research libraries."--BOOK JACKET.