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For fifteen years, internal and external consultants have relied on Peter Block's landmark bestseller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author -- one of the most important in his field -- offers you his legendary warmth and insight. This much-awaited edition is for you, even if you don't think of yourself as a "consultant." - Jacket flap.
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Previews available in: English
Showing 5 featured editions. View all 5 editions?
Edition | Availability |
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1
Flawless Consulting: A Guide to Getting Your Expertise Used (Wiley Audio)
December 2001, Wiley Audio
Audio Cassette
in English
- 2 Abridged edition
1560159049 9781560159049
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2
Flawless consulting: a guide to getting your expertise used
2000, Jossey-Bass/Pfeiffer
Hardcover
in English
- 2nd ed.
0787948039 9780787948030
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3
Flawless Consulting: A Guide to Getting Your Expertise Used
September 1999, Pfeiffer
Hardcover
in English
- 2 Sub edition
0787948039 9780787948030
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zzzz
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4
Flawless consulting: a guide to getting your expertise used
1981, Learning Concepts, Distributed by University Associates
in English
0893840521 9780893840525
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5 |
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Book Details
Table of Contents
A consultant by any other name
Techniques are not enough
Flawless consulting
Contracting overview
The contracting meeting
The agonies of contracting
The internal consultant
Understanding resistance
Dealing with resistance
From diagnosis to discovery
Getting the data
Whole-system discovery
Preparing for feedback
Managing the feedback meeting
Implementation
Strategies for engagement
Some tools for engagement
Ethics and the shadow side of consulting
The heart of the matter
Another checklist you can use
Suggestions for further reading
About the author
Edition Notes
Includes bibliographical references (p. 368-370).
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Excerpts
ANY FORM OF HUMOR or sarcasm has some truth in it.
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- Created April 1, 2008
- 16 revisions
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