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2
Coaching and counseling: a practical guide for managers and team leaders
2002, Crisp Learning
in English
- 3rd ed.
1560526556 9781560526551
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3
Coaching and counseling: a practical guide for managers and team leaders
1996, Crisp Publications
in English
- Rev.
1560523867 9781560523864
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4
Coaching and counseling: a practical guide for managers
1989, Crisp Publications
in English
0931961688 9780931961687
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5
Coaching and counseling: a practical guide for managers / by Marianne Minor.
Publish date unknown, Crisp Publications
0931961688 9780931961687
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Book Details
Table of Contents
Machine generated contents note: Part 1: Coaching and Counseling
Definitions of Coaching and Counseling3
The Benefits of Coaching4
The Benefits of Counseling6
Part 2: When to Coach or Counsel
Developing Your Awareness18
Symptoms of Performance Problems21
Root Causes of Performance Problems22
Personal Problems that May AffectJob Performance25
D epression26
G rief R eactions28
Hostility (that Could Lead to Violence)30
Chemical Dependency32
Case Studies: Evaluating Your Skills34
Part 3: Giving and Receiving Feedback
Making Feedback Effective39
Four Types of Feedback40
Case Studies: Giving Feedback51
Be a Positive Role Model54
Part 4: Plan and Conduct Coaching and Counseling Sessions
Preparing for a Coaching or Counseling Session57
Ten Guidelines for Conducting a Successful Coaching Session59
Ten Guidelines for Conducting a Successful Counseling Session61
Case Studies: Making a Plan63
Performance Appraisal Guidelines69
What to Do When All Else Fails70
Disciplinary Action-The Last Alternative71
Part 5: Appendix
Personal Action Plan77
Author's Suggested Responses78
Additional Reading83.
Edition Notes
Includes bibliographical references (p. 83).
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- Created April 16, 2010
- 13 revisions
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