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Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points)
November 2004, HRD Press, Inc.
Paperback
in English
- Pap/Cdr edition
0874258081 9780874258080
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Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points)
November 2004, HRD Press, Inc.
Paperback
in English
- Pap/Cdr edition
0874258073 9780874258073
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Learning Points: 100 Activities and Actions for E-Communications Excellence
November 2004, HRD Press, Inc.
Paperback
in English
087425809X 9780874258097
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- Created April 1, 2008
- 6 revisions
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December 11, 2020 | Edited by MARC Bot | import existing book |
April 29, 2011 | Edited by OCLC Bot | Added OCLC numbers. |
April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
April 14, 2010 | Edited by Open Library Bot | Linked existing covers to the edition. |
April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |