An edition of Articulating Design Decisions
(2015)
Articulating Design Decisions
Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience
by Tom Greever
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Table of Contents
Preface.
Chapter 1. A Maturing Industry
Talking My Way Into Design
UX Is Still Young
Design Is Subjective...Sort of
Businesses Don’t Critique
Ego and Intuition
A Shift Toward Products
Digital Experiences Are Real Life
Chapter 2. Great Designers Are Great Communicators
Too Many Cooks
Everyone Is a Designer!
The Interface Is Your Interface
There Is No U or X in Team
Communication Matters
Being Articulate Means Success
Becoming a Great Designer
Chapter 3. Understanding Relationships
See Their Perspective
Identifying Influencers
StakeholderValues
Stakeholder Stories
Build Good Relationships
Chapter 4. Reducing Cognitive Load
Remove Distractions
Anticipate Reactions
Create a Support Network
The Dress Rehearsal
Chapter 5. Listening Is Understanding
Implicit Activities
Explicit Activities
Chapter 6. The Right Frame of Mind
Give Up Control
Check Your Ego at the Door
Lead with a YES
Be Charming
Change Your Vocabulary
Make a Transition
Further Reading
Chapter 7. The Response: Strategy and Tactics
A UX Strategy for Responding
Tactics Are Actions
Chapter 8. The Response: Common Messages
Business
Design
Research
Limitations
Chapter 9. The Ideal Response: Getting Agreement
Getting Agreement
Putting It All Together
Chapter 10. Meeting Adjourned: The After-Party
The Meeting After the Meeting
Follow Up Fast
Apply Filters
Seek Out Individuals
Do Something, Even If It’s Wrong
Chapter 11. Recovering from Disaster
How Is This Possible?
Making Changes You Disagree With
Making Lemonade
The Bank Account of Trust
When You’re Wrong
Painting a Duck
Managing Expectations
Over, but Never Done
Chapter 12. For Nondesigners
The King and the Blind Man
Ten Tips for Working with Designer
Design Project Checklist
A Seat at the Table
Chapter 13. Designing for Vision
Recognizing Our Power
Practicing Creativity
Making It Happen
Making Stuff Up
Taking Your Ideas to the Right People
More Than Pixels
Index.
About the Author.
Classifications
The Physical Object
Edition Identifiers
Work Identifiers
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History
- Created September 27, 2018
- 13 revisions
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| March 19, 2023 | Edited by ImportBot | import existing book |
| January 27, 2022 | Edited by ImportBot | import existing book |
| August 22, 2020 | Edited by ISBNbot2 | normalize ISBN |
| October 19, 2019 | Edited by ImportBot | import existing book |
| September 27, 2018 | Created by Justin Threlkeld | Added new book. |