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Subjects
Diversity in the workplace, Personnel management, Public administration, Personnel Management, Multiculturalisme en milieu de travail, Personnel, Direction, Administration publique (Science), BUSINESS & ECONOMICS, Industrial Management, Management, Management Science, Organizational Behavior| Edition | Availability |
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Cultural competence for public managers: managing diversity in today's world
2012, CRC Press
in English
1439828075 9781439828076
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Book Details
Table of Contents
Introduction to cultural competence : do I really need to be culturally competent?
Why cultural competence is important
How globalization and immigration are changing the world
Defining cultural competence for public managers
Cultural competencies
Cultural competence for executives, managers, supervisors, and employees
Experiences from successful multicultural and diversity programs
Cultural competencies for executives
Cultural competencies for middle managers and supervisors
Cultural competencies for employees
Building the culturally competent organization
Establishing the organizational cultural competence framework
Human resource management and cultural competence
Using cultural competence to develop international collaborations
Cases in cultural competence
Cultural competence in health care
Cultural competence in higher education
Resolving diffi cult employee issues
The human resource office : the last resort
Where do we go from here?
What the future holds : more change.
Edition Notes
Includes bibliographical references p. 365-379) and index.
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