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Subjects
Customer services, Customer loyalty, Customer relationsShowing 1 featured edition. View all 1 editions?
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The customer advocate and the customer saboteur: linking social word-of-mouth, brand impression, and stakeholder behavior
2011, ASQ Quality Press
in English
0873898117 9780873898119
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Edition Notes
Includes bibliographical references (p. 337-347) and index.
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The Physical Object
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- Created November 4, 2011
- 3 revisions
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December 12, 2022 | Edited by MARC Bot | import existing book |
September 25, 2020 | Edited by MARC Bot | import existing book |
November 4, 2011 | Created by LC Bot | Imported from Library of Congress MARC record |