An edition of Reference and information services in the 21st century (2011)

Reference and information services in the 21st century

an introduction

2nd ed. rev.

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  • 1 Want to read
Cover of: Reference and information services in the 21st century by Kay Ann Cassell, Kay Ann Cassell
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Last edited by ImportBot
December 20, 2023 | History
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An edition of Reference and information services in the 21st century (2011)

Reference and information services in the 21st century

an introduction

2nd ed. rev.

by

  • 1 Want to read

This edition doesn't have a description yet. Can you add one?

Publish Date
Publisher
Neal-Schuman Publishers
Language
English
Pages
461

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Previews available in: English

Subjects

Reference services (Libraries), Bibliography, Directories, Reference books, Electronic reference services (Libraries), Electronic reference sources, Reference services (libraries), Reference books, bibliography

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Edition Availability
Cover of: Reference and information services in the 21st century
Reference and information services in the 21st century: an introduction
2011, Neal-Schuman Publishers
in English - 2nd ed. rev.
Libraries near you: WorldCat

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Book Details

Table of Contents

Introducing reference and information service
Determining the question : in-person, telephone, and virtual reference interviews
Finding the answer : basic search techniques
Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources
Answering questions about anything and everything : encyclopedias
Answering questions that require handy facts : ready reference sources
Answering questions about words : dictionaries
Answering questions about events and issues, past and present : indexes and full-text databases
Answering questions about health, law, and business : special guidelines and sources
Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides
Answering questions about the lives of people : biographical information sources
Answering questions about governments : government information sources
When and how to use the Internet as a reference tool
Reader's advisory work / Mary K. Chelton
Reference work with children and young adults / Mary K. Chelton
Information literacy in the reference department
Selecting and evaluating reference materials
Managing reference departments
Assessing and improving reference services
Reference 2.0
The future of information service.

Edition Notes

Includes bibliographical references and indexes.

Published in
New York

Classifications

Dewey Decimal Class
025.5/24
Library of Congress
Z711 .C355 2011, Z711.C355 2011

The Physical Object

Pagination
xvii, 461 p. :
Number of pages
461

ID Numbers

Open Library
OL25018271M
Internet Archive
referenceinforma0000cass_f9o9
ISBN 10
1555707408
ISBN 13
9781555707408
LCCN
2011012592
OCLC/WorldCat
709408043

Source records

Library of Congress MARC record
Library of Congress MARC record
Internet Archive item record
Library of Congress MARC record
Better World Books record
ISBNdb

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
December 20, 2023 Edited by ImportBot import existing book
September 17, 2021 Edited by ImportBot import existing book
September 25, 2020 Edited by MARC Bot import existing book
August 12, 2020 Edited by ImportBot import existing book
October 22, 2011 Created by LC Bot Imported from Library of Congress MARC record