An edition of Southwest Airlines
(2010)
Southwest Airlines
by Chris Lauer
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Subjects
Southwest Airlines Co, Management, AirlinesPlaces
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Book Details
Table of Contents
An introduction to Southwest Airlines
The history of Southwest Airlines: founders and leaders
Southwest's unique corporate culture
A role model for other organizations
Satisfied customers and frequent flyers
Love, freedom, and Southwest's corporate practices
Southwest's people and planes
Hiring and training: Southwest's university for people
Customer service, blogging, and security at Southwest
Leadership at Southwest.
Edition Notes
Includes bibliographical references (p. [183]-184) and index.
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History
- Created October 21, 2010
- 1 revision
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| October 21, 2010 | Created by ImportBot | Imported from Library of Congress MARC record |