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"World Class Quality, Second Edition, is a best-selling "tool" that can solve chronic problems, and has for hundreds of companies. Using Dorian Shainin's approach to DOE, quality experts Keki and Adi Bhote have experienced outstanding success at organizations around the world. The approach described in World Class Quality is a simple, flexible, powerful, and nonmathematical way to get at the root of quality challenges."--Jacket.
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Edition | Availability |
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World class quality: using design of experiments to make it happen
2000, American Management Association
in English
- 2nd ed.
0814404278 9780814404270
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- Created November 3, 2008
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August 6, 2025 | Edited by MARC Bot | import existing book |
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November 3, 2008 | Created by ImportBot | Imported from The Laurentian Library MARC record |