An edition of Staff perceptions of service quality in a UK clearing bank
(1993)
Staff perceptions of service quality in a UK clearing bank
some empirical findings
by J. B. Howcroft
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Staff perceptions of service quality in a UK clearing bank: some empirical findings
1993, Loughborough University Banking Centre
in English
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- Created October 30, 2008
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| December 15, 2009 | Edited by WorkBot | link works |
| October 30, 2008 | Created by ImportBot | Imported from Talis record |