An edition of Managing to improve public services
(2008)
Managing to improve public services
by Hartley, Jean
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Management, Evaluation, Public administration| Edition | Availability |
|---|---|
1
Managing to improve public services
2008, Cambridge University Press
in English
0521866413 9780521866415
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2
Improving Public Service Delivery
March 1, 2008, Cambridge University Press
Hardcover
0521866413 9780521866415
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Book Details
Table of Contents
The agenda for public service improvement / Jean Hartley and Chris Skelcher
Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher
Performativity, management and governance / Paul M. Collier
Critical assessment of performance measurement for policy making / Michael Pidd
Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.]
Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes
Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley
Valuing public sector outputs / Rachel Baker... [et al.]
The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild
The innovation landscape for public service organizations / Jean Hartley
Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour
Public service failure and turnaround : towards a contingency model / George Boyne
Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig
Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].
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- Created October 24, 2008
- 7 revisions
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| October 9, 2020 | Edited by ImportBot | import existing book |
| August 1, 2020 | Edited by ImportBot | import existing book |
| July 31, 2019 | Edited by MARC Bot | associate edition with work OL18691361W |
| April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
| October 24, 2008 | Created by ImportBot | Imported from Library of Congress MARC record |