An edition of The virtual customer (2005)

The virtual customer

a new paradigm for improving customer relations in libraries and information services : Satellite Meeting, São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas : Reunião Satélite, São Paulo, Brasil

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Cover of: The virtual customer by IFLA Satellite Meeting (2004 São Paulo, Brasil), IFLA Satellite Meeting (2004 São Paulo, Brasil)
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Last edited by Open Library Bot
April 28, 2010 | History
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An edition of The virtual customer (2005)

The virtual customer

a new paradigm for improving customer relations in libraries and information services : Satellite Meeting, São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas : Reunião Satélite, São Paulo, Brasil

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Publish Date
Publisher
K.G. Saur
Language
/languages/eng
Pages
385

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Subjects

Congresses, Internet access for library users, Management, Public relations, Marketing, Libraries, Information services, Customer relations
Edition Availability
Cover of: The virtual customer
The virtual customer: a new paradigm for improving customer relations in libraries and information services : Satellite Meeting, São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas : Reunião Satélite, São Paulo, Brasil
2005, K.G. Saur
in /languages/eng

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Book Details

Edition Notes

International conference proceedings of a conference organized by the Management and Marketing Section of IFLA.

Includes bibliographical references and indexes.

7 Portuguese, 6 English, 6 French, 3 Spanish contributions; preface and summaries in Portuguese, English, French, and Spanish.

Issued by the International Federation of Library Associations and Institutions, The Hague, The Netherlands.

Published in
München
Series
IFLA publications -- 117
Genre
Congresses.
Other Titles
Cliente virtual :, Virtual costumer :

Classifications

Library of Congress
Z716.3 .I385 2004

The Physical Object

Pagination
xvi, 385 p. :
Number of pages
385

Edition Identifiers

Open Library
OL22712577M
ISBN 10
3598218451
ISBN 13
9783598218453
LibraryThing
5935580

Work Identifiers

Work ID
OL13659758W

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April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
January 29, 2010 Edited by WorkBot add more information to works
December 11, 2009 Created by WorkBot add works page