An edition of Complete Guide to Preparing & Implementing Service Level Agreements
(1997)
Complete Guide to Preparing & Implementing Service Level Agreements
by Sheila Pantry and Peter Griffiths
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Previews available in: English
Subjects
Cost control, Quality control, Service industries, Service-level agreements, Total quality management, Library, archive & information management, Reference, Bibliotheekbeheer, Library Services, Library cooperation, Overeenkomsten, Public services (Libraries), Information Services, Library legislation, Consumer satisfaction, Library administration, Consumer Behavior, Services d'information, Administration, Bibliothèques, Qualité de service, Qualité totale, Services (Industrie), Qualité, Contrôle, Coût, Consommateurs, Satisfaction| Edition | Availability |
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1
The Complete Guide to Preparing and Implementing Service Level Agreements
June 2001, Library Assn Pub Ltd, Library Association
Paperback
in English
- 2nd edition
1856044106 9781856044103
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2
The complete guide to preparing and implementing service level agreements
2001, Library Association
in English
- 2nd ed.
1856044106 9781856044103
|
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3
Complete Guide to Preparing & Implementing Service Level Agreements
December 1997, Library Association Publishing (UK)
Paperback
in English
1856042391 9781856042390
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- Created April 30, 2008
- 7 revisions
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| February 11, 2024 | Edited by laurenbr1 | seems to be information science SLAs |
| September 17, 2021 | Edited by ImportBot | import existing book |
| August 26, 2020 | Edited by ImportBot | import existing book |
| August 17, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| April 30, 2008 | Created by an anonymous user | Imported from amazon.com record |