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Last edited by RenameBot
August 29, 2008 | History
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Richard L. Oliver

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5 works Add another?

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  • Cover of: Satisfaction: a behavioral perspective on the consumer

    First published in 1996 7 editions in 1 language — 1 previewable
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  • Cover of: Service quality: new directions in theory and practice

    First published in 1993 6 editions in 1 language — 1 previewable
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  • Cover of: Satisfaction : a Behavioral Perspective on the Consumer: A Behavioral Perspective on the Consumer

    First published in 2014 4 editions in 1 language
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  • Cover of: The Biotech Age: The Business of Biotech and How to Profit From It

    First published in 2003 2 editions in 1 language
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  • Cover of: The Effects of Risk Preference, Uncertainty, and Incentive Compensation on Salesperson Motivation (Working Paper, Report No 91-104)

    First published in 1991 1 edition
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We need a photo of Richard L. Oliver

Subjects
Consumer satisfaction, Consommateurs, Consumentengedrag, Customer service, Customer services, Evaluation, Kunde, Kundenzufriedenheit, Quality control, Satisfaction, Tevredenheid, Verbraucher, Verbraucherverhalten, Verbraucherzufriedenheit, Zufriedenheit, Évaluation

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ID Numbers

  • OLID: OL532890A

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History

Download catalog record: RDF / JSON
August 29, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import