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Last edited by RenameBot
September 7, 2008 | History

Leonard L. Berry

We need a photo of Leonard L. Berry

Born 1942

18 works Add another?

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  • Cover of: Servqual, a multiple-item scale for measuring customer perceptions of service quality

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  • Cover of: Marketing services: competing through quality

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  • Cover of: Management lessons from Mayo Clinic: inside one of the world's most admired service organizations

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  • Cover of: Service quality: a profit strategy for financial institutions

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  • Cover of: Marketing for bankers
    First published in 1975 2 editions

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  • Cover of: Emerging perspectives on services marketing

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  • Cover of: On great service: a framework for action

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  • Cover of: Financial institution marketing: strategies in the 1980s

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  • Cover of: Xiang shi jie zui hao de yi yuan xue guan li

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  • Cover of: Bankers who sell: improving selling effectiveness in banking

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  • Cover of: Capture and communicate value in the pricing of services

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  • Cover of: Como Descubrir el Alma del Servicio: Los Nueve Motores del Exito Empresario Sostenido

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  • Cover of: Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse.

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  • Cover of: Marketing for the bank executive.

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  • Cover of: Marketing and the social environment: a readings text

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  • Cover of: Un Buen Servicio Ya No Basta: Cuatro Principios del Servicio Excepcional al Cliente

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  • Cover of: Management lessons from Mayo Clinic: inside one of the world's most admired service organizations

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  • Cover of: Discovering the soul of service: the nine drivers of sustainable business success

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History

Download catalog record: RDF / JSON
September 7, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import