An edition of Implementing Juran's Road Map for Quality Leadership
(1999)
Implementing Juran's Road Map for Quality Leadership
Benchmarks and Results
by Al Endres
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"This practical guide to quality management is based on papers, presentations, and topic tracks from the Juran Institute's annual IMPRO conference for quality practitioners. It presents a complete, step-by-step road map for managers who want to introduce and sustain a successful quality initiative. This integrated model supplies the concepts, processes, and tools needed to achieve world-class quality performance in every business function and process."--BOOK JACKET.
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| Edition | Availability |
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Implementing Juran's Road Map for Quality Leadership: Benchmarks and Results
October 14, 1999, Wiley
in English
0471296198 9780471296195
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