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April 28, 2010 | History
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Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
January 5, 2001, Wiley
in English
0471380229 9780471380221
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Book Details
First Sentence
"The Nine Basic Principles of Hospitality and Service may seem to refer to different kinds of acts, but in fact they constitute a code of service that encompasses taking care of the guest or customer."
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Feedback?April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
March 17, 2010 | Edited by WorkBot | update details |
December 10, 2009 | Created by WorkBot | add works page |