An edition of Bittitiikeri
(1998)
Bittitiikeri
by Katri Manninen
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Table of Contents
Machine generated contents note: Part I: Overview
Chapter 1: An Introduction to Knowledge Management 3
T Kanti Srikantaiah, Dominican University
Chapter 2: Knowledge Management: A Faceted Overview 7
T Kanti Srikantaiah, Dominican University
Part II1: Background 6 Issues
Introductory Notes 21
Chapter 3: The Evolution of Knowledge Management 23
Michael E. D. Koenig, Long Island University, and
T: Kanti Srikantaiah, Dominican University
Chapter 4: From Information Management to Knowledge Management:
Beyond the "Hi-Tech Hidebound" Systems 37
Yogesh Malhotra, Florida Atlantic University and
BRINT Research Institute
Chapter 5: Is Knowledge Management Really the Future for Information Professionals? 63
Judith Albert, Ernst & Young LLP
Chapter 6: Information Services and Productivity: A Backgrounder 77
Michael E. D. Koenig, Long Island University
Chapter 7: Key Challenges Facing the Evolution of Knowledge Management 99
Mark Mazzie, Barrett International
Chapter 8: Ethics for Knowledge Management 115
David P Schmidt, Fairfield University
Part III: Knowledge Management-(reating the Culture of
Learning &l Knowledge Sharing in the Organization
L Introductory Notes : 135
Chapter 9: Organizing to Know and to Learn:
Reflections on Organization and Knowledge Management 137
Mark Addleson, George Mason University
Chapter 10: Knowledge Management and Building the Learning Organization 161
Vicki L Gregory, University of South Florida
Chapter 11: Knowledge Markets: Cooperation Among
Distributed Technical Specialists 181
Steve Sawyer, Kristin Eschenfelder, and
Robert Heckman, Syracuse University
Chapter 12: Tacit Knowledge and Quality Assurance:
Bridging the Theory-Practice Divide 205
Bill Crowley, Dominican University
Chapter 13: Knowledge Management: A Research Scientist's Perspective 221
Sumitra Muralidhar, Georgetown University Medical Center
Part IV: Knowledge Management-The Tools
Introductory Notes 235
Chapter 14: Telecommunications and Networks in Knowledge Management 237
Curt M. White, DePaul University
Chapter 15: Interet Search Engines and Knowledge Management 255
Ken Black, Dominican University
Chapter 16: Information Technology in Support of Knowledge Management 269
Vikas Sahasrabudhe, World Bank
Chapter 17: Knowledge Management and Vocabulary Control 277
Ileen Fiddler Comdisco, Inc
Chapter 18: Infomapping in Information Retrieval 297
Bor-sheng Tsai, Pratt Institute
Chapter 19: Information Coding in the Internet Environment 319
Abraham Bookstein, University of Chicago
Chapter 20: Repackaging Information 333
John Agada, University of Wisconsin at Milwaukee
art V: IKnowledge Management-Application
Introductory Notes. 349
i
Chapter 21: Components of a Knowledge Strategy:
Keys to Successful Knowledge Management 351
Thomas Short, IBM Global Services
Chapter 22: From Library to Knowledge Center:
The Evolution of a Technology InfoCenter 365
Ellen JRyske and Theresa B. Sebastian, Andersen Consulting
Chapter 23: Knowledge Management in the Health Sciences 389
Prudence W Dalrymple, Dominican University
Chapter 24: Knowledge Management: Can It Exist in a Law Office? 405
Nina Platt, Faegre & Benson LLP
Chapter 25: The Intersection of Knowledge Management and Competitive Intelligence:
Smartcards and Electronic Commerce 419
Katherine Shelfer, Drexel University
Chapter 26: Knowledge Management in Developing Countries 443
T Kanti Srikantaiah, Dominican University
Chapter 27: Knowledge Counseling: The Concept, the Process, and Its Application 459
Anthony Debons, University of Pittsburgh; Jorge Encarnacion,
Consuelo Figueras, Susan J. Freiband, Mariano A. Maura,
Annie E Thompson, University of Puerto Rico; and Edwin Reyes,
Office of Management and Budget Information Center, Puerto Rico
Chapter 28: Knowledge Management in Swedish Corporations: The Value of
Information and Information Services 481
Margareta Nelke, Tetra Pak Research & Development AB
Part VI: Appendices
Appendix A: A Course Syllabus for Knowledge Management
(Business, Records Management, Library and
Information Science Disciplines) 503
T Kanti Srikantaiah
Appendix B: A Comprehensive Bibliography on Knowledge Management 511
Prepared by Morgen Macintosh and T Kanti Srikantaiah
Appendix C: Information-Driven Management: A Thematic Model 540
Appendix D: About the Contributors 557
Index 571.
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