Dealing with e-mail
by David Brake
The book has four sections:
Taking Control gives an overview of how e-mail works and discusses practices that help you maximise the benefits of e-mail use.
Managing E-mail provides practical tips to use e-mail more efficiently, including how to organize incoming e-mail, how to keep track of e-mail addresses, and ways to tackle spam and e-mail-borne viruses.
Netiquette gives guidance about how to write e-mail that is effective and easy to read and understand. It also discusses common e-mail pitfalls and gives guidelines about how to use e-mail marketing sensitively.
E-mail Policy outlines some of the legal and organizational issues that may arise through inappropriate e-mail use - sexual harassment or breach of confidentiality for example - and outlines how to institute and maintain suitable policies and practices to minimise these problems.
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| March 22, 2018 | Edited by ImportBot | import new book |
| December 5, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| March 26, 2010 | Edited by David Brake | Edited without comment. |
| December 14, 2009 | Created by WorkBot | add works page |