An edition of Managing service as a strategic profit center
(1991)
Managing service as a strategic profit center
by Donald F. Blumberg
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Last edited by Open Library Bot
December 4, 2010 | History
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Customer services, Management, Strategic planningShowing 1 featured edition. View all 1 editions?
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Includes bibliographical references (p. 226) and index.
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| December 4, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| December 10, 2009 | Created by WorkBot | add works page |