An edition of At the service quality frontier
(1993)
At the service quality frontier
a handbook for managers, consultants, and other pioneers
by Mary M. LoSardo
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Customer services, Management, Quality control, Service industries| Edition | Availability |
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At the service quality frontier: a handbook for managers, consultants, and other pioneers
1993, ASQC Quality Press
in English
0873892097 9780873892094
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Includes bibliographical references (p. 121-122) and index.
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| January 22, 2023 | Edited by ImportBot | import existing book |
| December 4, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| December 10, 2009 | Created by WorkBot | add works page |