An edition of Resolving patient complaints: a step-by-step guide to effective service recovery (1995)

Resolving patient complaints

a step-by-step guide to effective service recovery

2nd ed.

by

Cover of: Resolving patient complaints by Liz Osborne, Liz Osborne
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Last edited by MARC Bot
October 2, 2024 | History
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An edition of Resolving patient complaints: a step-by-step guide to effective service recovery (1995)

Resolving patient complaints

a step-by-step guide to effective service recovery

2nd ed.

by

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Publish Date
Publisher
Jones and Bartlett Publishers
Language
English
Pages
233

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Previews available in: English

Subjects

Administration Complaints against Health Care Quality Assurance Health facilities Managed Care Programs Managed care plans (Medical care) Medical personnel and patient Methods Organization & administration Patient satisfaction Professional-Patient Relations
Edition Availability
Cover of: Resolving patient complaints
Resolving patient complaints: a step-by-step guide to effective service recovery
2003, Jones and Bartlett Publishers
in English - 2nd ed.
Cover of: Resolving patient complaints
Resolving patient complaints: a step-by-step guide to effective service recovery
1995, Aspen
in English

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Book Details

Edition Notes

Includes bibliographical references and index.
Previous ed. published: Gaithersburg, Md. : Aspen, 1995.

Published in
Boston

Classifications

Dewey Decimal Class
659.2/936211
Library of Congress
RA965.6 .O83 2003, RA965.6 .O83 2004

The Physical Object

Pagination
p. cm.
Number of pages
233

Edition Identifiers

Open Library
OL3685314M
Internet Archive
resolvingpatient0000osbo
ISBN 10
0763726222
LCCN
2003047438
OCLC/WorldCat
51937183
Goodreads
4085591

Work Identifiers

Work ID
OL3510074W

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