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Subjects
| Edition | Availability |
|---|---|
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1
Communication skills for the health care professional: concepts, practice, and evidence
2009, Jones and Bartlett Publishers
in English
- 2nd ed.
0763755575 9780763755577
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aaaa
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2
Communication skills for the health care professional: concepts and techniques
1997, Aspen Publishers
in English
0834207664 9780834207660
|
zzzz
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3
Communication skills for the health care professional: concepts and techniques
1997, Aspen Publishers
in English
0834207664 9780834207660
|
zzzz
|
Book Details
Table of Contents
Health communications and quality care
Principles of human communication
The nature of therapeutic communications
Cultural similarities and differences and communication
The pervasive role of confirmation and empathy
Communications that contribute to trust and mistrust of the providers
The art and skillful use of questions
Therapeutic use of silence and pauses
The impact and limitations of self-disclosure
The proper placement of advisement
Reflections and interpretations
The judicious use of confrontations, orders, and commands
Communicating with patients with low literacy
Communicating with patients with chronic and/or life-threatening illness
Communicating with patients in crisis
Communicating effectively with patients displaying significant negative or resistive coping responses
Communications within and across healthcare provider groups
Conflict in the healthcare system: understanding communications and resolving dispute
Family dynamics and communications with patients' significant others
The privileged nature of patient and provider communications: the issue of patients' rights
The privileged nature of patient and provider communications: issues of confidentiality, anonymity, and privacy
Health communications to enhance behavioral change
Internet use and communications of patients and providers
Altering systems of care to enhance healthcare communications.
Edition Notes
Includes bibliographical references (p. 439-462) and index.



