Value-based marketing for bottom-line success

5 steps to creating customer value

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July 31, 2020 | History

Value-based marketing for bottom-line success

5 steps to creating customer value

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A market-tested process for beating the competition ­­by giving customers the value they wantMarketers get too caught up in selling features and competing on price. Because, when all is said and done, customers buy­­and will pay well for­­value. Value-Based Marketing for Bottom-Line Success details methods for identifying profitable customers, and then reaching those groups by creating and managing a focused marketing strategy based on delivering value at every turn.It’s no secret that customers will almost always act in their own best interests. Value-Based Marketing for Bottom-Line Success helps marketers identify and feed those interests, outlining a value creation and delivery process for competing profitably by:Identifying value expectations of target customersDetermining and communicating the ability to deliver that valueDelivering the value promised

Publish Date
Publisher
McGraw-Hill
Language
English
Pages
244

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Previews available in: English

Edition Availability
Cover of: Value-Based Marketing for Bottom-Line success
Value-Based Marketing for Bottom-Line success
2003, McGraw-Hill
eBook in English
Cover of: Value-based marketing for bottom-line success
Cover of: Value-Based Marketing for Bottom-Line success
Value-Based Marketing for Bottom-Line success : 5 Steps to Creating Customer Value
December 12, 2002, McGraw-Hill
Hardcover in English - 1 edition

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Book Details


Table of Contents

The business world we have come to know. The view from Pentadigm's world
Introduction to Pentadigm
Step 1: discover- understand the customer
Step 2: commit- commit to the customer
Step 3: create- create customer value
Step 4: assess- obtain customer feedback
Step 5: improve- measure and improve value
Managing Pentadigm
Appendix 1: Pentadigm road maps
Appendix 2: target customer value segment tracer
Appendix 3: customer lifetime value (CLV)
Appendix 4: Pentadigm competitive assessment
Appendix 5: value commitment rating tool
Appendix 6: developing customer value commitments that are real and superior
Appendix 7: Pentadigm value-based marketing diagnostic

Edition Notes

"American marketing association."

Includes bibliographical references (p. 231-233) and index

Published in
New York

Classifications

Library of Congress
HF5415.13 .D378 2003, HF5415.13.D378 2002, HF5415.13 .D378 2003eb

The Physical Object

Pagination
xix, 244 p. :
Number of pages
244

ID Numbers

Open Library
OL17079999M
Internet Archive
valuebasedmarket0000debo
ISBN 10
007139656X
LCCN
2002026490
OCLC/WorldCat
51806792
Library Thing
2798304
Goodreads
1880287

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History

Download catalog record: RDF / JSON
July 31, 2020 Edited by ImportBot import existing book
July 30, 2019 Edited by MARC Bot associate edition with work OL3274361W
July 22, 2019 Edited by MARC Bot remove fake subjects
July 27, 2018 Edited by ImportBot import new book
December 10, 2009 Created by WorkBot add works page