An edition of The healthcare customer service revolution (1996)

The healthcare customer service revolution

the growing impact of managed care on patient satisfaction

by

Cover of: The healthcare customer service revolution by David H. Zimmerman, David H. Zimmerman
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Last edited by ImportBot
September 5, 2020 | History
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An edition of The healthcare customer service revolution (1996)

The healthcare customer service revolution

the growing impact of managed care on patient satisfaction

by

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Publish Date
Publisher
Irwin Professional
Language
English
Pages
217

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Previews available in: English

Subjects

Medical personnel and patient, Quality control, Patient satisfaction, Medical care, Hospitals, Administration, Case studies, Health Care Quality Assurance, Managed Care Programs, Hospital Administration, Professional-Patient Relations, Organizational Policy, Patient Satisfaction

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Edition Availability
Cover of: The healthcare customer service revolution
The healthcare customer service revolution: the growing impact of managed care on patient satisfaction
1996, Irwin Professional
in English
Libraries near you: WorldCat

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Book Details

Edition Notes

Includes index.

Published in
Chicago

Classifications

Dewey Decimal Class
362.1/068
Library of Congress
R727.3 .Z56 1996

The Physical Object

Pagination
xvii, 217 p. ;
Number of pages
217

ID Numbers

Open Library
OL806829M
Internet Archive
healthcarecustom0000zimm
ISBN 10
0786308931
LCCN
95043460
Goodreads
1238298

Source records

Internet Archive item record
Library of Congress MARC record

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History

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September 5, 2020 Edited by ImportBot import existing book
February 11, 2010 Edited by WorkBot add more information to works
December 10, 2009 Created by WorkBot add works page