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Quality depends on you: 7 simple things you can do for your company and your career
1996, Dartnell Corp.
in English
0850132517 9780850132519
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Book Details
Table of Contents
Part 1. The 7 simple things you can do. Make continuous improvement your personal motto
Be a super supplier to your customers'
Zero in on zero defects
Reengineer your thinking
Believe in your own quality
Sign your work
Benchmark the best
Part 2. Tips and techniques. Supervising for a quality performance
Creating quality frontline customer service
Delivering super support staff quality.
Edition Notes
Illustrator: Dave Calver.
"By the editors at Dartnell"--Cover.
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Feedback?July 17, 2023 | Edited by ImportBot | import existing book |
April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
February 6, 2010 | Edited by WorkBot | add more information to works |
December 10, 2009 | Created by WorkBot | add works page |