An edition of Call center performance enhancement using simulation and modeling (1999)

Call center performance enhancement using simulation and modeling

by , , and

Cover of: Call center performance enhancement using simulation and modeling by Jon Anton, Vivek Bapat, Bill Hall, Jon Anton
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Last edited by MARC Bot
July 31, 2019 | History
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An edition of Call center performance enhancement using simulation and modeling (1999)

Call center performance enhancement using simulation and modeling

by , , and

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Publish Date
Publisher
Ichor Business Books
Language
English
Pages
134

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Previews available in: English

Subjects

Call centers, Computer modelling & simulation, Customer services, Media, information & communication industries, Customer Service, Business & Economics, Business / Economics / Finance, Business/Economics, Technology / Automation
Edition Availability
Cover of: Call Center Performance Enhancment Using Simulation and Modeling (Customer Access Management)
Call Center Performance Enhancment Using Simulation and Modeling (Customer Access Management)
June 15, 2000, Purdue University Press
Paperback in English - 1 edition
Cover of: Call center performance enhancement using simulation and modeling
Call center performance enhancement using simulation and modeling
1999, Ichor Business Books
in English

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Book Details

Edition Notes

Includes bibliographical references and index.

Published in
West Lafayette, Ind
Series
Customer access management

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HE8788 .A57 1999, HE8788.A57

The Physical Object

Pagination
ix, 134 p. :
Number of pages
134

Edition Identifiers

Open Library
OL18293748M
Internet Archive
callcenterperfor0000anto
ISBN 10
155753182X
LCCN
99041758
OCLC/WorldCat
42002761
LibraryThing
3702897
Goodreads
3003772

Work Identifiers

Work ID
OL2762599W

Source records

Better World Books record
Library of Congress MARC record
Internet Archive item record
Promise Item
Harvard University record

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History

Download catalog record: RDF / JSON
July 31, 2019 Edited by MARC Bot associate edition with work OL2762599W
February 6, 2010 Edited by WorkBot add more information to works
December 10, 2009 Created by WorkBot add works page