Where does the customer fit in a service operation?.

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Where does the customer fit in a service oper ...
Richard B. Chase
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Last edited by WorkBot
February 6, 2010 | History

Where does the customer fit in a service operation?.

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Publish Date
Publisher
Harvard University
Language
English

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Book Details


Edition Notes

Reprinted from Harvard Business Review, November-December 1978.

Published in
Boston
Series
No.78601
Other Titles
Harvard Business Review.

ID Numbers

Open Library
OL13898899M

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February 6, 2010 Edited by WorkBot add more information to works
December 10, 2009 Created by WorkBot add works page