The Choreography of Customer Service

High Touch Service in a Touch Free World

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Last edited by laurenbr1
December 10, 2024 | History

The Choreography of Customer Service

High Touch Service in a Touch Free World

Chris Lynam left a passion for screenwriting to pursue a summer job as a dance teacher. More than two decades later, he found a way to combine both passions as the co-owner of seven of the top Arthur Murray Dance Studios in the world with his wife and dance partner, Daisey. Chris firmly believes that behind the atmosphere of glitter, Tango dancing, and spray tans lies one of the greatest customer service organizations in the world. The close proximity to the clients creates a level of service where the help desk lies within a dance frame and the connection is impossible to fake. That is high touch service. In a business landscape that has been hit with hardship, wouldn’t it be crazy if the answers were right there, dancing in the background?-Amazon

Publish Date
Publisher
Post Hill Press
Language
English

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Book Details


Contributors

Foreword
John G. Miller

The Physical Object

Pagination
224
Weight
0.412

Edition Identifiers

Open Library
OL36007643M
ISBN 13
9781637582169

Work Identifiers

Work ID
OL26594099W

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