An edition of No one of us is as strong as all of us
(2012)
No one of us is as strong as all of us
services, catalogs and portfolios : stories in transforming ITIL best practice into operational success
by McLean, Daniel (ITSM Consultant)
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The narrative style of the book will help readers understand resistance to change and the lack of empathy that exists between IT and the business it supports. It illustrates through dialog the discovery of the value of ITIL processes and is an ideal book for newly trained ITIL practitioners, making for a great team discussion tool.
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Previews available in: English
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No one of us is as strong as all of us: services, catalogs and portfolios : stories in transforming ITIL best practice into operational success
2012, IT Governance Pub.
in English
1849284121 9781849284127
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| October 6, 2024 | Edited by MARC Bot | import existing book |
| December 23, 2021 | Created by ImportBot | import new book |