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Effective leadership communication: a guide for department chairs and deans for managing difficult situations and people
2007, Anker Pub.
in English
1933371196 9781933371191
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Book Details
Table of Contents
Using the institutional mission to empower performance
Setting precedents carefully
Sharing decision-making criteria to inform requests
Establishing your leadership credibility
Building relationships
Managing interpersonal conflict
Managing the search process
Managing performance counseling
Managing faculty morale, changing duties, and shrinking resources
Managing up and out
Managing personal agendas
Containing the pot stirrer/troublemaker
Working with the prima donna/drama queen
Managing the confrontation junkie
Engaging the passive and indifferent soul.
Edition Notes
Includes bibliographical references (p. 247-263) and index.
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