There is significant interest in the use of online learning approaches to reach non-traditional learners, and in particular people who encounter substantial barriers in accessing learning. This publication considers the nature of online learning and what needs to be done to realise the potential of online approaches. The author considers issues such as: The nature of online learning; Online learning skills; Access to information and communications technologies; Location of learners; Barriers to online learning. Contents Chapter 1 Executive Summary Chapter 2 Introduction Chapter 3 Nature of social exclusion and learning Chapter 4 Trends in technology and learning Chapter 5 What is online learning? Chapter 6 Online learning issues Chapter 7 Social issues Chapter 8 Conclusions and recommendations Chapter 9 References.