An edition of Costs and quality of online dispute resolution
(2012)
Costs and quality of online dispute resolution
a handbook for measuring the costs and quality of ODR
by Martin Gramatikov
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Costs and quality of online dispute resolution: a handbook for measuring the costs and quality of ODR
2012, Maklu
in English
904660473X 9789046604731
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Book Details
Table of Contents
Summary of the ODR movement and review of the relevant literature / Marta Poblet
Definitions of online dispute resolution / Simon Thomson & Avrom Sherr
ODR and trans-border disputes / Przemysław Pecherzewski & Piotr Rodziewicz
EU regulation on ODR : an introduction and some thoughts / Graham Ross
Normative and positive developments in the field of online dispute resolution : the European Union level / Bilyana Gyaurova-Wegertseder
What dispute resolution tasks to support with ODR, and how to support them / Jelle van Veenen
Measuring the costs of ODR / Martin Gramatikov
Quality of ODR procedures / Laura Klaming
Dimension of the quality of the outcome of dispute resolution processes / Martin Gramatikov & Robert Porter
Edition Notes
Includes bibliographical references and index.
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| June 18, 2022 | Edited by ImportBot | import existing book |
| October 28, 2020 | Created by MARC Bot | import new book |