Conversation and community
the social web for documentation
by Anne Gentle
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"Conversation and Community: The Social Web for Technical Documentation, industry expert Anne Gentle's new book, brings the tools of the Social Web to technical documentation. She looks at the most important Web 2.0 tools, including blogs, wikis, micro-blogging, and syndication, and shows how they can be used to foster conversations and a community with your customers. Through examples and her own hard-won experience with these technologies, Gentle provides practical guidance for technical communicators, marketers, and anyone who wants to use the Social Web to interact with customers."--Publisher description.
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Previews available in: English
Subjects
| Edition | Availability |
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1
Conversation and Community: The Social Web for Documentation
Jul 24, 2012, XML Press, Brand: XML Press
paperback
1937434109 9781937434106
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2
Conversation and community: the social web for documentation
2009, XML Press
in English
- 1st ed.
0982219113 9780982219119
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Includes bibliographical references and index.
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