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Only an elite few organizations have won the Malcolm Baldrige National Quality Award. They are the world-class competitors - the ones that have demonstrated to the world new ways to improve quality and response time, reduce costs, and gain market share.
Measures of Quality & High Performance looks closely at these innovators and explains how your organization (regardless of size) can emulate them. It examines 19 of the 24 most recent Baldrige winners ... extracts an overall game plan for increasing both quality and productivity ... and helps you create your own blue-print for benchmarking the best practices in America.
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Previews available in: English
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Edition | Availability |
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1
Measures of quality and high performance: simple tools and lessons learned from America's most successful corporations
1998, AMACOM
in English
0814403778 9780814403778
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2
Measures of Quality and High Performance: Simple Tools and Lessons Learned from America's Most Successful Corporations
December 1997, Amer Management Assn
Hardcover
in English
0814403778 9780814403778
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zzzz
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Book Details
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Includes index.
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Feedback?July 14, 2024 | Edited by MARC Bot | import existing book |
January 7, 2023 | Edited by MARC Bot | import existing book |
June 8, 2018 | Edited by LeadSongDog | merge authors |
April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
December 9, 2009 | Created by WorkBot | add works page |