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"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail, "--Amazon.com.
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Black box thinking: Why most people never learn from their mistakes - but some do
2015, Portfolio / Penguin
069840887X 9780698408876
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Black box thinking: why most people never learn from their mistakes--but some do
2015, Portfolio/Penguin
in English
1591848229 9781591848226
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Book Details
Table of Contents
The logic of failure. A routine operation ; United Airlines 173 ; The paradox of success
Cognitive dissonance. Wrongful convictions ; Intellectual contortions ; Reforming criminal justice
Confronting complexity. The nozzle paradox ; Scared straight?
Small steps and giant leaps. Marginal gains ; How failure drives innovation
The blame game. Libyan Arab Airlines flight 114 ; The second victim
Creating a growth culture. The Beckham effect ; Redefining failure
Coda : The big picture.
Edition Notes
Includes bibliographical references (pages 297-310) and index.
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Feedback?September 13, 2021 | Edited by ImportBot | import existing book |
July 3, 2021 | Edited by ImportBot | import existing book |
February 16, 2021 | Edited by michael_rowe | Added book details. |
October 11, 2020 | Edited by ImportBot | import existing book |
July 19, 2019 | Created by MARC Bot | import new book |