Manager's guide to performance reviews

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July 14, 2021 | History

Manager's guide to performance reviews

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Translated into 16 languages! The reader-friendly, icon-rich Briefcase Books series is must reading for all managers at every level.All managers, whether brand new to their positions or well-established in the organizational hierarchy, can use a little “rushing up” now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their organizations.For both managers and employees, performance reviews are too often viewed as negative and disciplinary. The Manager's Guide to Performance Reviews helps managers instead make reviews both positive and proactive. It provides a step-by-step process for administering an effective performance review, one that will meet the organization's needs for employee appraisal while giving employees an honest sense of how they are performing and where they could improve.

Publish Date
Publisher
McGraw-Hill
Language
English
Pages
226

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Previews available in: English

Edition Availability
Cover of: Manager's guide to performance reviews
Manager's guide to performance reviews
2004, McGraw-Hill
in English
Cover of: The Manager's Guide to Performance Reviews
The Manager's Guide to Performance Reviews
September 1, 2003, McGraw-Hill
Paperback in English - 1 edition
Cover of: The Manager's Guide to Performance Reviews
The Manager's Guide to Performance Reviews
September 1, 2003, McGraw-Hill
in English
Cover of: The Manager's Guide to Performance Reviews
The Manager's Guide to Performance Reviews
2003, McGraw-Hill
E-book in English

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Book Details


Table of Contents

A tale of two performance reviews
One fails, one succeeds
The key questions
Should you care?
What distinguishes effective reviews from ineffective reviews?
Jessica, Mike, and you
Manager's checklist for chapter 1
Performance reviews in the scheme of things
Reviews as just one part of a larger system
Summing up
Other linkages
Manager's checklist for chapter 2
Understanding performance, good and bad
What do we mean by "performance"?
The stuff of performance, good and poor
Implications for your performance reviews
Manager's checklist for chapter 3
Documenting performance and rating and ranking systems
So what's the point of documentation?
Rating systems
Ranking systems
Manager's checklist for chapter 4
Documenting performance, narrative, critical incident, MBO, 360-degree feedback, and other methods
Narrative
Critical incident
Standards-based or management by objectives
360-degree feedback
Use of technological tools
Manager's checklist for chapter 5
Performance planning, the answer to almost any review problem
What is performance planning?
By the end of performance planning ...
Step-by-step planning process, getting it done
Planning meeting steps
Manager's checklist for chapter 6
Review meetings, step by step
Warm up and clarify expectations and roles
Describe and review the main job tasks and responsibilities
Elicit input from the employee
Discuss and negotiate (evaluative component)
Engage in performance improvement problem-solving
Decide on what to record
Finish and plan for follow-up
Manager's checklist for chapter 7
Diagnosing, problem solving, and ongoing communication
What is diagnosing performance issues?
How do you do it?
Problem solving to remove barriers
Ongoing communication
Manager's checklist for chapter 8
Essential communication skills
Communication facts and principles
Generative skills
Responding and eliciting skills
Manager's checklist for chapter 9
The rewards and punishment dilemma
Imagine a perfect world
Back to our world
The rewards and punishments dilemma
The issue of punishment
Addressing the dilemma
Summing up
Manager's checklist for chapter 10
Reviews with employees of different stripes
The underperforming employee
The performing employee
The excellent employee
Manager's checklist for chapter 11
Facing real-world problems
Managing disagreements
Principles of disagreement management
Addressing biases and increasing evaluation accuracy
The soft stuff dilemma
Getting from bad to better systems
A really poor review system
Manager's checklist for chapter 12

Edition Notes

Includes bibliographical references (p. 215-217) and index

Published in
New York
Series
Briefcase books, Briefcase book

Classifications

Library of Congress
HF5549.5.R3 B28 2004, HF5549.5.R3, HF5549.5.R3 B283 2004, HF5549.5.R3 B28 2004eb

The Physical Object

Pagination
xiii, 226 p. :
Number of pages
226

ID Numbers

Open Library
OL17103171M
Internet Archive
managersguidetop00baca
ISBN 10
0071421734
LCCN
2003016378
OCLC/WorldCat
52532564
Goodreads
1301810

First Sentence

"I'd like to invite you to take part in a little detective work as we solve the mystery of the tale of two performance reviews."

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History

Download catalog record: RDF / JSON
July 14, 2021 Edited by ImportBot import existing book
August 1, 2020 Edited by ImportBot import existing book
July 22, 2019 Edited by MARC Bot remove fake subjects
June 23, 2010 Edited by ImportBot add details from OverDrive
December 9, 2009 Created by WorkBot add works page